Knowledge/Value Strategy
Development of an Intranet or employee portal provides any organisation with exciting opportunities to leverage their knowledge within. An Intranet can become a vital component of institutional memory and provide powerful way to share knowledge.
Acumentum’s approach captures knowledge at the grassroots level. We classify knowledge items through tacit means as well as through explicit approaches (such as descriptive metadata). Acumentum develops this knowledge strategy through the following activities:
- Identify knowledge management tools based on business goals and technical restraints
- Understand your current knowledge assets and sources through an audit of your current Intranet, interviews with stakeholders and a review of other reference sources. The audit recognises that knowledge content is often of importance to ‘pools’ of knowledge users.
- Development of a common vocabulary that forms that basis of your explicit classification of knowledge.
- Prioritise your current and future knowledge sources, both explicit and tacit.
- Develop a strategy for capturing and continually evaluating the knowledge contained in your Intranet.
Develop an implementation plan for knowledge management in your organisation. This plan informs the technical development of the Intranet and guides you in your use of the Intranet as a tool for knowledge management.
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Contact Acumentum to find out more about the benefits of a Knowledge Strategy for your business.
